John Hibbs' Panel
at the WebCT
Asia Pacific Conference
Melbourne, Australia
March 27, 2002
John Hibbs' Panel
"Don't Forget to Fly the Airplane"
WebCt Conference
Melbourne, Australia
March 27, 2002
"He who chases two rabbits is likely to end up with an empty pot."
Benjamin Franklin
"Rule One: Keep It Simple Stupid"
John Hibbs
"Don't forget to fly the airplane."
Bob Gould, 747 Captain (retired)
(In reference to a Delta 1011 crash on approach to New Orleans when all three
pilots became so fixated on a relatively small landing gear problem, they
literally forgot to fly the airplane. 123 died; two pilots survived.)
_____________________________________
Introduction and Background
The original purpose of this (Melbourne) Panel was to discuss methods to
enhance physical conferences with a virtual component. The premises for adding
a virtual component to a physical conference are these:
- increased attendance both physical and virtual
- attraction of big name speakers who can't or won't attend physically
- adding strength and depth through specialist (virtual) panel members
The Tools Rabbit
Let's classify this portion of the Melbourne Panel as the "Tools Rabbit".
Our hope is that we can spend enough time chasing the "Tools Rabbit" that you
can go home with a nice rabbit for subsequent cooking.
The Content Rabbit
In spite of Ben Franklin's warning not to chase two rabbits, during this Panel we
will also chase another rabbit - this one I call the "Content Rabbit".
I have added to our Panel individuals who I feel are doing exceptional work
designed to increase access to education and reduce the cost of its acquisition.
Since that is the prime Mission of our Institute - increasing access to affordable
education - and since I believe that we are long past the days of "Hi, I'm in
Moscow, how are you in Melbourne", that our audience in Melbourne can
benefit from their content contribution as well as learn about our methods of
virtual - and physical - delivery.
PART ONE
The Panel Members
The really good news is that all the Panel members have conducted many virtual
meetings; they all know each other, and their work is complementary to each
other. You can ask them questions about "content" or you can ask them
questions about "delivery". Either way, they will be able to tell you a lot about
both.
Introduction to the Panel
What follows next is some background about each Panel Member as well as of
Web links where you can find out more.
A complete introduction of the panel, including music and audio presentations from all panel members, is available for your listening pleasure.
To listen in QuickTime, click here.
Sir John Daniel - appearing by video and by voice, from the UK
http://users.voice-alert.com/gld6/6036.html
http://users.voice-alert.com/gldarchives/4047.html
Sir John earned his knighthood by changing the landscape of higher education in
the United Kingdom. After a very long stint at Open University, Sir John is now
serving in a leadership position at UNESCO. He is one of the most gifted
speakers in education; and one of the most pleasant. At Franklin, we call him the King of the Distance Education Hill.
This video is avaiable in two formats, one suited to those with a dialup connection and one for broadband connections.
To view the video in RealPlayer with a 56K or slower modem connection, select this link.
To view the video with a T1, ISDN or Cable connection and Real Player, select this link.
Andy Pincon - Our virtual conference host, in Chicago
http://users.voice-alert.com/gld6/6014.html
While Andy will tell you he is a software engineer, in fact he is a (human being)
network specialist plugged into the entire Illinois education and technology
society. He leads Franklin's efforts to design and build a 40 foot van "loaded for
bear" - aka Franklin's Revolutionary Innovative Enterprise Network Developer.
On the outside the FRIEND van is 800 square feet of billboard advertising space.
On the inside it is a beehive of e-commerce, e-training, e-education, e-medicine
and e-exports. We believe this van belongs on the front lawn of every City Hall
in the world.
Dr. Arun Mehta - New Delhi
http://users.voice-alert.com/gld6/6023.html
Arun may be the world's leading authority on how to merge the power of the
Internet with the reach of radio. What Arun does best is to remind us that for
five out of six people on the planet, the relative cost of owning a radio is the
same as the cost of owning a computer. The marriage of the Net, radio and telework
is a major cornerstones for the bridges that need to be built so that five out
of six don't get left behind.
Arun knows how to pour the concrete.
Dr. Terry Redding - Florida, USA
http://users.voice-alert.com/gld6/6031.html
Terry has developed one of the most interesting theories in education, and in my
book, one of the most important. It's called First Moment of Lasting Excitement
and it's all about "high self directed learning". I agree a thousand percent with
Terry that "high self directed learning' is the only goal in education that really
counts.
Terry's doctoral work established that those who have a "First Moment
Experience" are likely to be highly innovative, highly adaptive and very likely to
hold high leadership positions. While he says that developing practices leading to
high self directed learning is a "national imperative", when you learn more
about his work you will say to yourself - 'no, this is not a national imperative, it's
a global one.'
Eric Baber - London
http://users.voice-alert.com/gld6/6030.html
Eric is the youngest member on our Panel and might just be the smartest. He
runs a company in London that teaches English over the Net - not a bad business
when you know that there are more people learning English in China today than
there are kids under ten in America. Not only is English the lingua franca of the
planet but, -and more important for Panel discussions - it is our own conviction
that those who are learning English today are the Movers and Shakers of
tomorrow. For native English speakers, teaching English overseas is an
experience of lifetime value. For those who wish to be Champions, it can be a
transcendent experience.
Dr. Boris Sedunov - Moscow
http://users.voice-alert.com/gld6/6021.html
Boris is a scientist with a heavy background in physics and technology. He is also
a gifted teacher of innovative management practices, particularly for students in
countries in transition - like Russia. He offers unusual insights into the difficulties
of broad cultural resistance to new ideas made worse by economic woes,
bandwidth limitations and complex social problems. His work is not unlike those
of others we have featured in Russia who use their strong technological
capabilities to gain virtual employment from Los Angeles to London, from
Tokyo to Sydney.
Dr. Alfred Bork: - California
http://users.voice-alert.com/gld6/6035.html
Dr. Bork is also a physics instructor who practices his trade at the University of
California, Irvine. He and Arun Mehta have a lot in common. Both understand
that affordability is the key to universal education and that it is absolutely
impossible to provide education to five out of six using the same old practices at
work since Bologna - or Cairo.
Dr. Bork's theory is that the computer can provide Very Highly Innovative
Learning for a fraction of the cost of a "real live human being". He's written a
book about this; the hard part is getting him to tell his story in the time allotted.
Dr. Earl Mardle - Sydney
http://users.voice-alert.com/gld6/6025.html
Earl is, very honestly, a "global thinker". He is also the kind of person that you
go to when you have a project that is "inter-generationally worthy". By giving
deeply of himself and by networking all over the planet with like minded souls,
Earl represents both the mental attitude and the moral spirit which seems built
into the genetic code of those are part of Global Learn Day undertakings.
We are always proud that Earl is one of our first speakers when we open our
October Voyage in the South Pacific - where the planet begins the new day.
Brigitte Nadeau & Steve Kesko - Vermont
http://users.voice-alert.com/gld6/6018.html
http://www.audiostrategies.com/
The wife, Brigitte, runs a firm called Audio Strategies in Vermont which helps to
improve both the sound of your voice and the message you send. The husband,
Steve, is a computer expert who has a lot to say about the problems of
collaborative efforts, particularly the need for team members to agree, well in
advance, about the software they will (collectively) use.
The C.D. we have of our panel recordings was made by Audio Strategies, about
whom you can find out more at the above web sites.
Dr. Neil Hynd - Abu Dhabi
http://users.voice-alert.com/gld6/6029.html
http://www.academyweb.com/melbourne.htm
Neil is a Global Learn Day contributor from the very first in 1997, when
the event in Abu Dhabi was open to the public. Free Internet access was
offered by the UAE National Library and Cultural Foundation to those
wishing to search for Distance Education information, and the event was
covered by both Press and Radio.
He is a specialist in Vocational Education combined with Quality Assurance
subjects, and has prepared a support package for Distance Education
institutions interested in achieving the internationally-recognised ISO
9000 Quality Management System certification.
PART TWO
The Rules of Virtual Conferencing
There are two rules that guide all Franklin conferences.
Rule One is the KISS Rule. "Keep it Simple Stupid"
Rule Two is "Don't Forget to Fly the Airplane"
Rule One means that if you can used tried and tested tools to deliver what your
speakers have to say, do that first. It also means you should stay away from
almost anything brand new. Particularly untested software advertised to help
Internet delivery.
Rule Two means don't forget your only purpose as a conference organizer is to
give satisfaction to your audience so they go away with a favorable impression
of your conference. Don't do like those Delta pilots who got so caught up with a
glitch in the landing gear that they put their brand new airplane in a bog about a
mile short of the New Orleans airport.
PART THREE
The Tools of Conferencing - Virtual or Otherwise
In Melbourne I plan to begin the Panel discussion by holding up for all to see
these very simple tools -
- an audio cassette, inside of which is the best recording we ever made in six
years of Internet Conferencing...recorded during Global Learn Day, The
Inaugural. I think more people have listened to this tape in their car radio than
will ever listen to it in our Net archive. It's important for both the content on it
and a reminder that a good audio tape may be worth a whole lot more than a
glitzy video conference where the picture of the speaker is fuzzy -- and so are
his ideas.
- a VCR tape of Sir John Daniel which he video taped for guys like me - and for
many others. For two decades Sir John lead England's Open University to the
point where it "changed the landscape of higher education" in the U.K. Sir John
would be the first to tell you of the hazards of video conferencing and the
beauties of running a nice video tape off an old fashioned VCR machine.
- CD - If I had my druthers, I would be handing out cd's with both a multi media
presentation with hot links to web sites and the capability to run same inside
your car stereo. The advantages of a nicely printed jacket - with as may as six or
eight pages - and a CD - are rarely used at physical conferences. But if you really
want to make a lasting impression, this is where I would spend real money. And
I would spend it with Audio Strategies.
- Overhead transparencies for projecting slides off overhead projectors. Sure, we
will be able to show (power point) slides from our lap top computer. But you
never know what equipment will work or if you computer will marry nicely to
the equipment provided to you by the conference organizers. If all else fails, and
they don't have either a projector for slides, take some black and white hard
copies and be prepared to run around the corner for fast photo copying. Don't
forget that hand outs on every chair in advance of the meeting may do more
than fancy slides up on a big projector.
- A telephone - preferably the old fashioned land line type; but if not, a cell
phone will do. Plus some prepaid long distance calling cards of a type that allows
you to make a call from Anywhere to Anywhere for under 50 U.S. cents a
minute.
PART FOUR
Keep in mind The KISS RULE
All you need for your virtual speakers in real time is a telephone
The advantages of pre-recordings
At least half of our conference will be pre-recorded. Why? Because if you lean
VERY hard on your panelists they will come to understand that "more is less".
We make the panelists give an (audio) "elevator pitch" of not more than two
minutes each. We do that for several reasons, one of which is we know that the
virtual audience is very impatient and will click out of your virtual room in a
nano second if it ever gets boring. We also know that radio stations are more
inclined to pick up two minute recordings than they are twenty minute
speeches...and if you want a big audience you should think radio more than you
think Net.
I hope to demonstrate all this with a series of two minute recordings from each
of our panelists, supplemented by very simple slides created with a common
template.
All of the pre-recordings will be interspersed with comments from me, then
followed by real time Questions and Answers by and between the audience and
the virtual panelists...and the virtual audience as well.
The Real Time Stuff
In truth, we have all been trained wrong. We go to classes and conferences in the
belief we should sit quietly while the Sage on the Stage makes his presentation.
Then, like nice children, we ask a couple of questions and go quickly to the bar
where the real work can begin. More work should be done in advance so that
more can be accomplished in the real time we spend together.
The Net will make this so - in about twenty years. In the meantime we will
stick with a practice we use in Global Learn Day and that is to devote at least half
of the real time portion to interactive conversations by everyone from
everywhere. It's also why we use the telephone.
Voices only please - Mostly by ordinary telephone
The chief tool for interactive questions and answers is the telephone. Everybody
has one and everybody knows how to use it. At the phsical site, you have to do
some work to link your telephone equipment up to the loudspeakers and spend
time to ensure that the guy at the podium repeats the comments and questions
that come from either the physical audience or those asked by phone. This too
will be demonstrated in Melbourne.
The Internet? - Of Course
Text Chat - Telephony - e-mail
Obviously, we at Franklin know all the tricks of the trade to deliver voice, video
and text by the Internet. And in Melbourne we will show off the easiest and
most affordable platforms around.
In Melbourne we will use text chat, email and Net telephony; with the argument
that text chat and telephony are, by far, the most valuable of all.
For those attending virtually
http://www.bfranklin.edu - click on Next Event.
Some "tricks" about tools for the virtual and physical audience
The "trick" is that while what goes on in Melbourne and what goes on over the
Net are very nearly identical, the fact is that the physical audience is seeing and
hearing content delivered from very old, very reliable tools which are perfect for
that setting - tape recorder; VCR; projector and slides; microphone and
loudspeakers.
The virtual audience is seeing the same slides in an html format; they are getting
the audio pre recorded, either over the phone or over the Net. And they can see
and hear most of it in advance or from the archives...(the smart ones will only
appear for the real time period...which is about half of the "show".)
About Video Conferencing in Real Time
A whole lot of people ask us about this and yes we could do it, and we might
even have some surprises. However we just don't see a whole lot of benefit in
"talking heads" - especially when you think of the camera needs and the
unreliability of the Net and the narrow bandwidth which most of the world
suffers with. So, while we are running our video of Sir John from a twenty year
old VCR machine in Melbourne, on the Net we will be showing some still
photo's of Sir John but delivering his voice only (through the telephone and by
telephony). We don't think much is lost. (In fact, we actually think people listen
harder to voices on the radio and on the net than they do with video. Unless and
until we can get television quality and very easy delivery, you won't see "video"
in Franklin conferences...unless you come physically and we have Sir John on
display.)
You can also check the Franklin Institute's Master Calendar for upcoming events Franklin Institute and related events of interest.
To learn more about how these events relate to the Institute's purpose, return to Benjamin Franklin Institute of Global Education Home Page.
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